Privacy Policy

Privacy Policy 

Last updated: March 31, 2025

1. Introduction

Welcome to Linabay, operated by Have Crafts LLC (“Linabay”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.linabay.com (the “Site”).

By using our Services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our Site immediately.

2. Information We Collect

We collect personal information in the following ways:

a) Information You Provide Directly

  • Basic Contact Information: Name, email address, phone number, billing & shipping address.

  • Account Information: Username, password, and account preferences.

  • Order Details: Purchased items, transaction details, payment confirmation.

  • Customer Support Information: Communications with our team, feedback, or reviews.

b) Information Collected Automatically

  • Usage Data: IP address, device type, browser type, browsing activity on our Site.

  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience (see our Cookie Policy for details).

c) Information from Third Parties

  • Payment Providers: Shopify Payments securely processes payment transactions.

  • Marketing & Analytics Partners: Google, Facebook, Shopify analytics tools help us improve our Services and target promotions.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders (including shipping, returns, and refunds).

  • To provide customer support and respond to inquiries.

  • To improve our website and analyze user behavior.

  • For marketing purposes, such as personalized advertising (with consent where required by law).

  • For legal compliance (fraud prevention, enforcing policies, and meeting regulatory requirements).

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping carriers, and customer support tools.

  • Business Partners: Marketing and advertising partners for promotions.

  • Legal Authorities: If required by law or to protect our legal rights.

5. Data Retention & Security

We retain your personal information for as long as necessary to fulfill the purposes described in this policy. We implement strict security measures to protect your data, but no system is 100% secure. If you suspect a security breach, please contact us immediately at support@linabay.com.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Correction: Request a copy of your personal data or update inaccuracies.

  • Deletion: Request deletion of your data (subject to legal obligations).

  • Marketing Preferences: Opt-out of marketing emails anytime via the unsubscribe link.

  • Cookies: Manage cookies through browser settings (see our Cookie Policy).

For any privacy-related requests, contact support@linabay.com.

7. International Data Transfers

As we operate in multiple regions, your data may be transferred outside of your country. We take steps to ensure all international transfers comply with applicable data protection laws.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your personal information.

9. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with their information, please contact us for removal.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will be revised. We encourage you to review this policy periodically.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

Have Crafts LLC (Linabay)
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@linabay.com
Phone: +1 434-826-2901

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